When you book a separate travel service, you are not entitled to the same rights that apply to package travel. Civil law, and in particular contract law, applies in these cases.
If you book a separate travel service, you are not entitled to a cooling-off period, even if you book online.
Are you sure that you booked a separate travel service? Visit our page showing a definition of the different types of travel contracts.
Last update
21 October 2022
