Read

Read the general terms of a contract BEFORE you sign it: you have the right to take the time to read them before you take a decision! You should also read the small print.

Estimate

Ask several estimates before you decide to buy a product or a service. 
Don’t forget to precise that you want a free estimate because a professional can also charge for estimates.

A few examples of letters

A few examples of letters to notify the other party of a problem and of what you expect:

After you have contacted the other party (consumer or tradesman) to report the problem you have encountered, it is always advisable to confirm this contact by a letter (regular mail and/or recorded delivery with acknowledgement of receipt).

Hereunder you will find several examples. They can give you the outlines of what should appear in your letter. You only have to adapt the content written in blue (which is a purely fictional example) according to your needs.

Last update
22 May 2018