Would you like to go on holiday?
During your trip, you did not receive the service promised in the travel brochure?
You made a reservation online and have not received written confirmation?
You made a reservation online but did not have the opportunity to cancel within 7 working days?
Less than 20 days before your departure, you received a letter requesting a fuel surcharge: is this allowed?
You want to contact customer service, but it is only accessible via telephone number which begins with 0900.
More information about travel
Where and how can I resolve my problem ?