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Gas

Do you think that your gas cylinders are suspicious?

Have you encountered illegal filling (with LPG) by an unauthorised person?

Beware!

Remain extremely vigilant in cases of illegal filling or illegal selling of gas cylinders. This can be extremely dangerous!

If You have encountered these practices or if you think that any person filling or selling gas cylinders is not authorised to do so, you can complain to the DGEM.

Natural gas

For complaints relating to natural gas, refer to the page on complaints against electricity suppliers and follow the steps indicated there.

Disputes and complaints

Online services

  • Belmed - médiation en ligne

Regulation

Contact Center

FPS Economy, S.M.E.s, Self-employed and Energy
Contact Center

Rue du Progrès, 50
1210 Brussels

Phone (free number): 0800 120 33
From abroad: +32 800 120 33

Fax (free number): 0800 120 57
From abroad: +32 800 120 57

Ask your question by means of the webform

Directorate-General Enforcement and Mediation - Front Office

FPS Economy, S.M.E.s, Self-employed and Energy
Directorate-General Enforcement and Mediation
Central services - Front Office

NG III, 3rd floor
Boulevard Roi Albert II, 16
1000 Brussels

Phone: 02 277 54 85
Fax: 02 277 54 52
E-mail:  eco.inspec.fo@economie.fgov.be