Have you recently purchased coal but have doubts concerning its quality? Is the grade mentioned on the label?
You can complain to the DGEM in relation to any quality and/or labelling issues concerning coal, for example if the grade or quality is not labelled on the bag. When sold in bulk, the seller must always indicate the quality officially sold either on the order form or on the invoice.
FPS Economy, S.M.E.s, Self-employed and Energy
Contact Center
Rue du Progrès, 50
1210 Brussels
Phone (free number): 0800 120 33
From abroad: +32 800 120 33
Fax (free number): 0800 120 57
From abroad: +32 800 120 57
Ask your question by means of the webform
FPS Economy, S.M.E.s, Self-employed and Energy
Directorate-General Enforcement and Mediation
Central services - Front Office
NG III, 3rd floor
Boulevard Roi Albert II, 16
1000 Brussels
Phone: 02 277 54 85
Fax: 02 277 54 52
E-mail: eco.inspec.fo@economie.fgov.be
