Consumer credit: what issues can I submit a complaint about?

Have you found misleading advertising urging you take out consumer credit?

Do you have a query about your credit agreement?

What are your consumer credit rights? Where can you submit a complaint?

We recommend reading the following pages: 

Credit intermediaries  

Advertising for consumer credit  

Cost of credit  

Credit agreements

Central Individual Credit Register

 

Contact Center

FPS Economy, S.M.E.s, Self-employed and Energy
Contact Center

Rue du Progrès, 50
1210 Brussels

Phone (free number): 0800 120 33
From abroad: +32 800 120 33

Fax (free number): 0800 120 57
From abroad: +32 800 120 57

Ask your question by means of the webform

Directorate-General Enforcement and Mediation - Front Office

FPS Economy, S.M.E.s, Self-employed and Energy
Directorate-General Enforcement and Mediation
Central services - Front Office

NG III, 3rd floor
Boulevard Roi Albert II, 16
1000 Brussels

Phone: 02 277 54 85
Fax: 02 277 54 52
E-mail:  eco.inspec.fo@economie.fgov.be