SPF Economie, P.M.E., Classes moyennes et Energie
Direction générale Régulation et Organisation du Marché
Service Protection des Droits des Consommateurs
North Gate III
Boulevard du roi Albert II, 16
1000 Bruxelles.
Tél.: 02 277 81 68
E-mail : HRC.CONS@economie.fgov.be
FPS Economy, SMEs, self-employed and Energy
Directorate-General Control and Mediation
Central services - Front Office
NG III, 3rd floor
Boulevard Roi Albert II, 16
1000 Brussels
Phone: 02 277 54 85
Fax: 02 277 54 52
E-mail: eco.inspec.fo@economie.fgov.be
Have you ever wondered how a car which was bought second-hand after several years of driving only shows 15,000 km on the milometer?
Before 1 December 2006, numerous consumers were scammed by unscrupulous car mechanics. Until that time, falsified milometers were commonplace. The only thing a consumer could do was check for wear and tear on the pedal, any clogging of the engine, etc., but none of this helped the average consumer very much.
Since 1 December 2006, for any sale of a used car, the seller (whether individual or professional) is required to provide the individual buyer with a Car-Pass. This is a document which provides the car’s kilometric information.
The Car-Pass is delivered by the ASBL Car-Pass by companies which are authorised to carry out vehicle inspections. Kilometrages are supplied to the ASBL Car-Pass:
The kilometrage is always transmitted at the same time as the car’s frame number and the date of the milometer reading.
Don’t hesitate to claim your Car-Pass, because the consequences can be severe if you are caught without it. Current legislation allows any buyer who did not receive a Car-Pass to ask for the sales contract to be declared null and void by a judge. The judge is then required to do so. The purchase would then be considered inexistent and the purchase amount must be refunded to the buyer.
The Car-Pass is the document which shows the kilometric history of a car. It provides all known kilometrages as well as the dates on which they were noted.
It also contains other information:
If you would like to file a complaint, contact the Directorate-General Control and Mediation.